PghSkins wrote:Discover card with the twin twits, where the one calling Discover apparently has no idea her sister works the Discover phone bank.
My wife and I broke down that commercial last night, as she actually likes it. I thought it would be highly unlikely a call to Discover gets to a live agent without the agent knowing who you are first. My wife says that since customer twit mentions she has the Discover It card call center twit doesn't need to know her identity to tell her what customer twit already knows, that she gets her FICO score on her bill. Which begs the question, what is the call for in the first place? Also, as an aside, call center folks are like cattle, they don't get their own cubes.
Either way since it's on every commercial break we'll have ample time to deconstruct it.