Comcast Customer Service

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Re: Comcast Customer Service

Postby columbia on Sun Jun 16, 2013 8:08 pm

Typical TWC scenario:

Customer: I see that customers all over the Southeast are experiencing a problem with the NHL Network. Do you have a timeline for when this will be fixed?
TWC: Sir, we can be out at your house in 3-5 days to check the line, however, you will need to be there.
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Re: Comcast Customer Service

Postby MWB on Sun Jun 16, 2013 8:10 pm

And now my Internet and phone are down. Seriously, I couldn't make this crap up.
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Re: Comcast Customer Service

Postby mac5155 on Sun Jun 16, 2013 9:09 pm

I'm ready to jailbreak my DROID, use it as an access point, and cancel my cable Internet.
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Re: Comcast Customer Service

Postby pittsoccer33 on Thu Jun 20, 2013 3:29 pm

A few things I didn't know:

John McCain wants to legislate ala carte pricing. I'm kind of surprised this didnt come up with the Comcast takeover of NBC http://consumerist.com/2013/05/10/sen-m ... -cable-tv/

Time Warner's CEO says that might be a good idea, and that continuing to package expensive niche channels like NFL Network and Big Ten will likely come back to bite them http://consumerist.com/2013/06/12/time- ... -derriere/
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Re: Comcast Customer Service

Postby thepittman on Thu Jun 20, 2013 3:35 pm

I've only had a good experience with comcast, user error :lol:
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Re: Comcast Customer Service

Postby Hockeynut! on Thu Jun 20, 2013 4:32 pm

pittsoccer33 wrote:A few things I didn't know:

John McCain wants to legislate ala carte pricing. I'm kind of surprised this didnt come up with the Comcast takeover of NBC http://consumerist.com/2013/05/10/sen-m ... -cable-tv/

Time Warner's CEO says that might be a good idea, and that continuing to package expensive niche channels like NFL Network and Big Ten will likely come back to bite them http://consumerist.com/2013/06/12/time- ... -derriere/


In theory, I like the idea of a la carte programming, but in reality, all it's going to do if force the majority of the smaller/niche channels out of business and let the average consumer's desire to watch junk like Teen Mom and Real Housewives dominate.
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