Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts?

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Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts?

Postby pittsoccer33 on Thu Dec 26, 2013 6:34 pm

http://online.wsj.com/news/articles/SB1 ... 4287430208

So people were still buying stuff online up until the beginning of the week for Christmas delivery. I dunno if its my bit of retail experience or just a good amount of common sense, but I would never try buying something online that I had to have in under 10 days.

"I'm frustrated because these items could have easily been purchased at various retailers in my area, something I would have gladly done had Amazon not 'guaranteed' their arrival before Christmas," said Mr. Scott, of Ann Arbor, Mich.


Amazon doesn't run the shipping company, or fix their planes, or control the weather, or physically double check that its in stock with you click order now, or make sure youre home to receive it. How could you believe their "guarantee" and think that's a safer bet than having something in your hands?
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 6:42 pm

I ordered something online from Walmart on Sunday the 22nd, around 9 PM. It arrived at my door, free "economy" shipping, on Tuesday morning, 11am, via FedEx Home Delivery. I may be jaded seeing as their name is on my paycheck, but I trust them umteen times over the brown turds.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby Kovy27 on Thu Dec 26, 2013 6:47 pm

I'll say the complete opposite of you mac. Last 2 times, I've had a package arrive 3+ days late. Last one was from nflshop.com, 2 day shipping via Fedex, it left Jacksonville, FL on 12/11 arrived at Grove City, OH 12/12 and finally got delivered on 12/21.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby skullman80 on Thu Dec 26, 2013 6:50 pm

Yeah I've always had much much better luck with UPS than Fed ex. I've had better luck with USPS than Fed Ex. Fed Ex has been awful for pretty much anything I've ever ordered. Plus doesn't UPS deliver wayyyy more packages than Fed Ex? Not excusing their screw up, but yeah.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby pittsoccer33 on Thu Dec 26, 2013 6:50 pm

I bought a number of things thanksgiving weekend from three or four online only retailers. the earliest items arrived Tuesday and Wednesday via fedex smartpost. another on Friday from ups. it took almost three weeks for two hard drives to come from newegg's 4-7 day economy shipping via fedex smartpost.

I wasn't mad or anything. it just made sense that a higher volume of orders would screw with that.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 6:50 pm

That went via Smartpost i am guessing, as Grove City is their hub that services the Pittsburgh area location (Clinton, PA). cheaper, not time sensitive. the reason it took so long is because they will not send a trailer until it is full in those locations.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 6:54 pm

skullman80 wrote:Yeah I've always had much much better luck with UPS than Fed ex. I've had better luck with USPS than Fed Ex. Fed Ex has been awful for pretty much anything I've ever ordered. Plus doesn't UPS deliver wayyyy more packages than Fed Ex? Not excusing their screw up, but yeah.


UPS delivered, I think, 121 million packages on their busiest day. Fedex had, I believe, 21 million. Yes they deliver way more packages. But.. IMO FedEx has more air capacity (FedEx Express) or at least better planning methods to handle large influxes in capacity than UPS does.

What a lot of people don't realize is the UPS guy that delivers your package delivers Overnight/next-day/2-day air packages as well as Ground packages. FedEx Express (orange logos) delivers predominately Air packages. FedEx Ground/Home Delivery are a separate delivery network. Those packages never touch a plane.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby ExPatriatePen on Thu Dec 26, 2013 6:54 pm

Roadway package FTW... No, wait...
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 6:54 pm

ExPatriatePen wrote:Roadway package FTW... No, wait...


We're still alive and well :D
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby llipgh2 on Thu Dec 26, 2013 6:59 pm

I bought all but one of my Christmas gifts from Amazon this year, on Dec. 16th. Some shipped FedEx, some UPS, but all were Smartpost, which meant USPS was responsible for final delivery.

Got all packages by Dec. 20th.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 7:02 pm

Smartpost/Surepost work great this time of year. The trailer dispatches to the next location when it's full or the "deadline" has hit (couple days). Higher volume = quicker smartpost service.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby PghSkins on Thu Dec 26, 2013 9:22 pm

Called Amazon Tuesday 8 AM with a warranty issue on Mrs PghSkins' Kindle Fire. Replacement went out that day, UPS 2 day delivery, got it by 2 this afternoon despite Christmas being in the middle.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby Hockeynut! on Thu Dec 26, 2013 9:27 pm

Surprised by the bad FedEx experiences. I receive probably 100-125 FedEx packages a year (the lab that does my printing ships everything to me FedEx 1 day) and I had exactly one package take longer than the promised 1 day delivery.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby Kovy27 on Thu Dec 26, 2013 9:36 pm

mac5155 wrote:That went via Smartpost i am guessing, as Grove City is their hub that services the Pittsburgh area location (Clinton, PA). cheaper, not time sensitive. the reason it took so long is because they will not send a trailer until it is full in those locations.


I could have drove to Grove City, OH and got it quicker. (it did go via Clinton which is 10 minutes from my house or 2 minutes from my work)
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby Idoit40fans on Thu Dec 26, 2013 9:39 pm

If im playing for delivery in one or two days, ill allow an extra day, but still expect it to be there. If i do overnight sunday night and its not there tuesday, thats their problem and they'll be covering my shipping costs.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby CERV96 on Thu Dec 26, 2013 10:06 pm

I just got my shipping/receiving info for my stadium series jersey from Pens Gear. Fed Ex says it will be here new years eve LOL.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby PensFanInDC on Thu Dec 26, 2013 10:14 pm

I ordered an item on 12/17 with UPS 2 day from south Fla and had it in hand the morning of the 19th.

I also switched my company to ups from fed ex and haven't had a single issue in a year.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 10:37 pm

The reason there were so many issues is Amazon says "if you order by x date you get it by y date". Problem is that May be true in May. Not 12/23. Christmas on a Wednesday is the worst day for shippers, especially those that only run M-F
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby mac5155 on Thu Dec 26, 2013 10:39 pm

Kovy27 wrote:
mac5155 wrote:That went via Smartpost i am guessing, as Grove City is their hub that services the Pittsburgh area location (Clinton, PA). cheaper, not time sensitive. the reason it took so long is because they will not send a trailer until it is full in those locations.


I could have drove to Grove City, OH and got it quicker. (it did go via Clinton which is 10 minutes from my house or 2 minutes from my work)

You paid for 7-10 day shipping. Regardless of where the package was on day 2, you weren't getting it until you were "guaranteed". It's how smart post can be so cheap.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby canaan on Thu Dec 26, 2013 10:48 pm

I'm still waiting on some stuff for the wife. I had to do the old stand-by "picture of the gift in a card" situation. She's still waiting on stuff for me as well. It happens. The websites we purchased from guaranteed it before Christmas but we both knew ordering stuff after the 10th is a tom cruise movie (risky business)
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby Idoit40fans on Thu Dec 26, 2013 10:51 pm

I thought you meant days of thunder.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby canaan on Thu Dec 26, 2013 10:51 pm

I always really mean days of thunder.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby pittsoccer33 on Thu Dec 26, 2013 11:10 pm

Idoit40fans wrote:If i do overnight sunday night and its not there tuesday, thats their problem and they'll be covering my shipping costs.


I think that's fair and all, but would you be surprised if it wasn't?
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby Idoit40fans on Thu Dec 26, 2013 11:13 pm

pittsoccer33 wrote:
Idoit40fans wrote:If i do overnight sunday night and its not there tuesday, thats their problem and they'll be covering my shipping costs.


I think that's fair and all, but would you be surprised if it wasn't?

I wouldnt be surprised, but at whatever point they cant provide that they shouldnt be offerring it.
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Re: Anyone still waiting on UPS/Fed Ex to deliver Xmas gifts

Postby pittsoccer33 on Thu Dec 26, 2013 11:13 pm

mac5155 wrote:Christmas on a Wednesday is the worst day for shippers, especially those that only run M-F


Why aren't packages delivered on the weekend? I would have assumed it costs less to deliver than to let things stack up for several days.
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