Admin wrote:And my follow-up question, is it really cost-effective to track down $24.34?
Depending on the spend after collection? If you pay 20% of the collection to the collector, and it takes 15 minutes to collect, X 4 collections per hour, that job pays $19 p/h. Not only that, if you let $24.34 slide this time, what about $33.44 next time? Multiple those by 100, and again, good pay. It also may lead to a reputation of being soft and not willing to collect every dollar owed.
All hypothetical figures and thoughts. I have zero knowledge of a collection agency's operations.
(However, it sounds like there are people that enjoy the job of the cat-and-mouse game of you owe, I make you pay. I am just curious if he repo's TV's, jewelry goods, jet-ski's, etc...)